Heathfield Farm Camping - Isle of Wight Camping Park
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IOW camping site FAQs

Frequently Asked Questions

If you have a question that is not answered below then please contact us
on 01983 407822 or email us at web@heathfieldcamping.co.uk

When is the park open?

Our season is from the 1st May - 30th September.

Do you have public Wi-Fi access at Heathfield Camping?

Yes. We offer a chargeable service for internet access. Please ask the wardens for details.

How can I pay my balance?

Balances can be paid by cheque (posted to our booking office - Heathfield Camping, Cheverton House, Scotchells Brook Lane, Sandown, Isle of Wight, PO36 0JP), by debit or credit card over the phone 01983 407822 (credit cards are subject to a 2% fee but debit cards have no fee), or by Bank Transfer (details available on request).

What is the electrical connection that I need?

You will a need a standard 16amp blue, three pin camping hook up lead. If in doubt please contact us.

Are our pets allowed to come on holiday with us?

We only accept dogs onsite and these are limited to 2 dogs per pitch. Please refer to our site map as only certain pitches are available to guests with dogs.

Can I smoke on site?

Yes, but smoking is strictly prohibited in any of the amenity buildings, reception and tourist information office

Do you have a café/restaurant/shop on site?

No, however, there is a good array of shops and eateries in Freshwater Village which is less than 1 mile from the park

What time can we get onto our pitch and what time must we leave?

You are permitted to check in anytime from midday onwards on your day of arrival and we kindly ask that the site is vacated by 11am on your day of departure.

Our ferry is later in the day, are we able to stay on our pitch for longer?

You are permitted to keep the pitch until 5pm for a half day charge of £10. This must strictly be paid to the warden the day before departure and is subject to the pitch not being required by a new arrival.

Do you accept single sex parties or parties of young adults under 18?

As Heathfield is a family friendly site we are unable to accept single sex groups. At least one person aged 18 or over must be present for the duration of the stay.  (Identification maybe requested by the wardens)

I am arriving by bike or on foot. Where are you located?

The easiest way to find us is by using our postcode (PO40 9SH). If you would like more detailed directions feel free to call us on 01983 407822 and we will be happy to help.

Is Heathfield Camping suitable for guests with Mobility problems?

Yes. We are blessed with being extremely spacious and more importantly very flat. Please check our DDA statement for accessibility. If you require a pitch near to the amenity buildings then please mention this at the time of booking as changing pitches on arrival is not permitted.

Is there a telephone on site?

Yes, we have a good old fashioned red phone box opposite reception.

Are you able to freeze my ice blocks?

We offer a daily freezer pack service (9.30am-10am) from reception. We ask for a small donation towards our “Heathfield Tree Plantation Fund” for this service.

Is there a time when the site is closed for traffic?

We operate a “No vehicle movement” policy between the hours of 10.30pm - 7am out of respect for guests who maybe sleeping. Access onto the site is also prohibited during these hours.